Widerrufsrecht

Thank you for shopping with Lerocque! We want to make sure you're completely satisfied with your purchase. If you have any concerns or questions about our products or your order, please don't hesitate to contact us.

Returns

  • We accept returns within 30 days of the original purchase date.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • To initiate a return, please contact us with your order number and reason for return. We will provide you with instructions on how to return the item.
  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Refunds

  • If your refund is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us with your order number and details of the issue.